Prohibited Use of the Vehicle:
When the Renter uses or permits the Vehicle to be used:
- by anyone other than the Permitted Driver;
- while the driver is under the influence of alcohol, any controlled substance, or medications that affect vehicle operation and/or constitute driving while impaired under applicable law;
- to vehicle ferry passengers or property for hire;
- with more passengers than the Vehicle has seat belts;
- to tow or push anything;
- in a test, race or contest or on unpaved roads;
- for conduct that could be charged as a crime, including the transportation of a controlled substance or contraband, stolen goods, illegal devices, or persons protected by prohibitions against human trafficking;
- recklessly or while overloaded; or
- if the Vehicle is driven outside the Geographic Scope; or if the Vehicle is driven into Mexico;
- the Renter or the Permitted Driver, whether authorized or not:
- fail to promptly report to KDC any damage to or loss of the Vehicle when it occurs or when the Renter learns of it and provide KDC with a written accident/incident report or fail to cooperate with KDC’s investigation;
- where required by law, fails to report an accident to law enforcement;
- obtained the Vehicle through fraud or misrepresentation;
- leaves the Vehicle and fail to remove the keys (or key fobs) or close and lock all doors, close all windows and the trunk and the Vehicle is stolen or vandalized; or
- intentionally or negligently causes or allows damage to the Vehicle;
- the Renter or the Permitted Driver, whether authorized or not returns the Vehicle after hours and the Vehicle is damaged, stolen or vandalized or the Renter otherwise fails to take reasonable steps to secure the Vehicle, its keys, key fobs, or other remote entry and starting devices; or
- Drives or operates this Vehicle while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic data, mail or text messages.
Geographical Scope
The Renter Will Only Use The Vehicle, And Will Not Allow The Vehicle To Leave The Boundaries Of British Columbia, Unless Expressly Authorized By KDC In Writing
Mileage Limits
The Maximum Allowable Kilometers Driven Per Day Is 200km (The “Mileage Limit”).
Mileage Fee
If The Renter Drives The Vehicle In Excess Of The Mileage Limit, Then The Renter Will Pay KDC $3.00 Per Kilometer For Each And Every Kilometer That The Vehicle Is Driven Beyond The Mileage Limit (The “Mileage Fee”). For Details On Fees, Please See Our Pricing And Fees Page.
Privacy Policy
At Kelowna Dream Car Rentals, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, rent a vehicle, or otherwise interact with our services.
- Information We Collect We may collect and store the following types of information: Personal Information: This includes your name, address, phone number, email address, date of birth, driver's license number, and payment information when you make a reservation or create an account with us. Vehicle Information: Information related to your rental, including the vehicle selected, rental period, and usage data (such as mileage and fuel consumption). Location Data: We may collect GPS or location data from rental vehicles for operational purposes, including vehicle recovery, maintenance, and customer safety. Online Activity Information: This includes information about your interaction with our website, such as IP address, browser type, pages viewed, and cookies.
- How We Use Your Information We use the information we collect for various purposes, including: To Process Transactions: To complete your reservations, payments, and any other services requested by you. To Provide Customer Support: To assist with inquiries, reservations, and provide relevant customer service. To Improve Our Services: To analyze customer behavior and feedback to enhance our offerings, website functionality, and overall user experience. To Communicate With You: To send you important updates, promotional materials, and information about your rental. You may opt-out of marketing communications at any time. For Legal and Safety Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the rights, safety, and property of our customers, employees, and the public.
- Sharing Your Information We may share your personal information with third parties in the following circumstances: Service Providers: We may share your information with trusted third-party vendors who assist us in providing services such as payment processing, customer support, and vehicle maintenance. Business Partners: In cases where we partner with local dealerships or other businesses for promotions, service agreements, or events, your information may be shared with these partners. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. In Case of Sale or Merger: In the event of a business transaction such as a merger, sale, or asset transfer, your personal information may be transferred to the acquiring entity.
- Data Security We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices You have certain rights regarding your personal information, including: Access: You may request access to the personal information we hold about you. Correction: You may request corrections to any inaccuracies in your personal information. Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations. Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.
- Cookies and Online Tracking Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
- Children’s Privacy Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with the effective date.
- Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: 2508594396 or andy@kelownadreamcar.com